Return Policy
Rotala International LLC — Return, Refund, and Exchange Policy for all equipment sales.
All Sales Are Final
ALL SALES ARE FINAL
All equipment sold by Rotala International LLC is sold on a final sale basis. We do not accept returns, issue refunds, or process exchanges under any circumstances.
Equipment Sold "AS-IS"
All equipment is sold "AS-IS, WHERE-IS, WITH ALL FAULTS" and without any warranty, expressed or implied, including but not limited to:
- No warranty of merchantability
- No warranty of fitness for a particular purpose
- No warranty of performance or functionality
- No warranty of completeness or accuracy of description
Equipment may be untested, non-functional, incomplete, or cosmetically damaged. Items may require inspection, repair, calibration, servicing, or certification before any use.
Rotala International LLC is not the manufacturer of any equipment sold and assumes no manufacturer liability for any device.
Intended Use
All equipment is offered strictly for:
- Parts harvesting
- Repair and refurbishment
- Training and education
- Research purposes
- Resale by qualified professionals
- Export
Equipment is NOT certified for clinical or patient use in the United States. Equipment is NOT intended for home use by consumers.
No Exceptions to This Policy
Returns, refunds, and exchanges are not available for any reason, including but not limited to:
- Equipment does not power on or function
- Equipment is missing parts, accessories, or components
- Equipment does not match buyer expectations
- Equipment fails inspection, testing, or certification
- Buyer no longer wants or needs the equipment
- Buyer ordered the wrong item
- Equipment was damaged during shipping (claims must be filed with carrier)
- Import restrictions or customs issues in the buyer's country
Shipping Damage
Risk of loss transfers to the buyer once the equipment is released to the shipping carrier or made available for pickup.
If equipment is damaged during transit, the buyer must file a claim directly with the shipping carrier. Rotala International LLC is not responsible for damage that occurs during shipping.
Buyer Responsibility
By purchasing from Rotala International LLC, the buyer acknowledges and agrees that:
- All equipment is sold AS-IS with no warranty
- All sales are final with no returns, refunds, or exchanges
- The buyer is a professional or qualified entity purchasing for parts, repair, training, research, resale, or export
- The buyer assumes full responsibility for inspection, evaluation, and compliance with all applicable laws
- The buyer is responsible for FDA export documentation, import regulations, and decontamination requirements
Acceptance of Policy
Purchase, payment of invoice, or acceptance of delivery constitutes full acceptance of this Return Policy and our Terms of Sale & Legal Disclaimer.
Contact Information
If you have any questions about this Return Policy, please contact us:
Rotala International LLC
Email: compliance@rotalainternational.com
Phone: (800) 666-8985
Address: 10501 S Belcher Rd, Largo, FL 33777
Website: www.rotalainternational.com
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by this Return Policy.